FAQ

Payments

Q.How do I pay? what are payment methods available on eva?

We accept all major credit cards (VISA, Mastercard, Discover, AMEX) and PayPal payments.

 

Q.How can I change an item on my order?

Unfortunately we cannot make changes to an order already processed. However, if the order has not been shipped we can offer to cancel and refund the order, so you are able to place a new order with the correct items. 

Order

Q.How can I cancel my order?

Orders during the event can't be canceled.

 

Q.What Do I Do If I Have Missing Items In My Order?

If something is still missing, please contact us immediately at shop@funnoox.com.

 

Q.My item was a gift, can I still return it?

We hope you love your gift. But, if you don’t our full delivery and return policy is still applicable. You will need to provide the order number for the gift and original customer name.

 

Q.Do you offer discounts on bulk orders?What is the threshold to earn a discount?

If you want to buy in bulk, you can contact us at email .